0

Shipping & Refund Policies

POLICIES

SHIPPING

Processing Time
We will typically ship your order within 1-7 business days after your purchase. Due to the COVID-19 pandemic, shipping may be delayed depending on your location. Including and not limited to Holidays. Please keep this in mind. 

*I currently do not ship packages internationally.

Estimated Shipping Times
All orders are sent through the USPS.
United States: 1-2 weeks 

We do our best to ship orders as soon as possible; however, once your order has shipped and handed over to the postal carrier, it is no longer in our hands. We are not liable for any lost or damaged packages. But if you have questions about your order, you can always contact us at xirenv.com 

RETURNS & EXCHANGES

All sales are final. We do NOT accept returns or exchanges. If you have a concern with your order, please email xirenv.com. Cancellations must be made 24 hours after purchase. We don't accept cancellations after your order has shipped.